FREQUENTLY ASKED QUESTIONS
To find the best fit, we recommend taking accurate measurements of the dancer and referring to our sizing chart on the website. Our costumes are designed to be form-fitting, and they typically run smaller than standard streetwear sizes.
Be sure to also check the sizing tips provided online. If you still have questions or need personalized guidance, feel free to email us at info@ladancedesigns.com — we're happy to help!
Yes, we do! We ship internationally and are happy to serve customers outside the United States. If you are ordering from abroad, please contact us to complete your purchase with the help of an Account Manager.
Please note:
- Shipping fees include applicable duties, taxes, and other international surcharges.
- Delivery times may vary due to customs clearance and international transit.
- We are unable to guarantee exact delivery dates for international orders.
To initiate a return, simply visit our Returns Portal and click “Start Return.” Please note our return policy:
- We do not offer refunds.
- Returns are accepted within 14 days of delivery for store credit or exchange only.
- Items must be unworn, unused, and in original condition, with proof of purchase.
- Custom-made and clearance items are final sale and not eligible for return or exchanges.
GO TO RETURNS PORTAL
Yes, we do! We create custom team gear tailored specifically for your studio, school, or organization. Whether you’re looking for branded warm-ups, jackets, or performance wear, our team can help bring your vision to life.
Please note: To get started, reach out to us at teams@ladancedesigns.com for a consultation and quote. We’ll guide you through the design process, timelines, and pricing options.
Yes! We offer exclusive discounts for studios, teams, and bulk orders.
Contact us at info@ladancedesigns.com to discuss a customized pricing plan that meets your group’s needs
Production time varies based on the item and season. In-stock items usually ship within 2–5 business days, while custom orders may take 4-6 weeks (or longer during peak times). We’ll always do our best to communicate estimated ship dates at the time of purchase.
Please email info@ladancedesigns.com to learn more about our timelines.
Yes, rush orders may be available depending on the time of year and current production schedule. Please contact us as early as possible to check availability.
Additional fees may apply.
We accept all major credit cards, PayPal, and Apple Pay through our secure online checkout. For studio accounts or large orders, alternative payment options may be available.